Tracy Powers, owner of SYNERGY HomeCare of North Seattle/Shoreline/Everett) shares his transition from a successful corporate career to a home care franchise owner on The Inspired Stories podcast. Inspired by his mother’s caregiving work, Tracy discusses his transition into the field, the difficulties of establishing a business amid economic instability, and his innovative strategies for expansion within a highly competitive, low-margin market.

Tracy Powers emphasizes the significance of effectively addressing challenges in home care. One of the ways in doing this is hiring individuals with the right skill set and a genuine passion for the work. He believes that such dedicated staff are more likely to remain with the company long-term and provide exceptional client care. “I think caregivers are some of the greatest people on the planet,” Powers states.

He also discusses how the pandemic ignited creative business growth strategies. What sparked was an action to diversify revenue streams beyond private-pay clients by securing contracts with Medicaid and utilizing EAP programs to name a few. He highlights the importance of a digital marketing strategy for reaching new clients and emphasizes that strong communication, both internally with staff and externally with social workers, doctors, and senior centers for example, is crucial for staying competitive and building community trust.

Powers notes there is definitely a delicate balance between maintaining quality care and managing business growth, but with the help of his team, community and network of franchise owners, he successfully navigates through.

Listen to the full podcast

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SYNERGY HomeCare of North Seattle/Shoreline/Everett offers no obligation home assessments. Contact us to learn how we can provide additional support to you and your loved ones.

(425) 988-3759

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Respite care can come from friends or family who watch your loved one so you can take a personal break. Respite care might even be available through volunteer services. Oftentimes, full-time caregivers rely on home care services to provide respite care. These are paid caregivers who are trained and experienced to provide the support that you need.

Respite care time frame–when and how long?
Many people who are seeking respite care are curious about how long the care is provided. Respite care can range from a few hours a day to one or two days a week. Sometimes care is provided monthly or for weeks at a time – it really just depends on the type of support you are enlisting and how that particular service operates. Respite care is designed to meet your needs, so the respite program is made to fit each individual caregiver. Respite care can also be provided occasionally or on an on-going basis.

Types of respite care
There are different types of respite care available to caregivers.

• Facility services – Respite care facilities are much like assisted living centers, but they provide short-term respite services instead of long-term support.
• Adult day centers – Adult day centers allow caregivers to drop off their loved one for a few hours or a whole day. They offer classes, meals, and some even provide transportation services and can pick-up your loved one.
• Home Care – Home care is often a preferred choice because it allows your loved one to stay in the comfort and familiarity of their own home. Home care providers come to you and can assist with a number of services from transportation, cooking, providing companionship, bathing, exercise and more.

Does insurance cover respite care?
Depending on the type of services you are requesting and the type of agency you need – some insurances might cover it. Private insurances may offer long-term care coverage and you may receive help from Medicaid or Medicare. Policies vary so it is always important to see what type of coverage you have. Most private insurances do not cover respite care.

There are government and other private programs that do provide assistance. Each state’s developmental disabilities agencies can provide information to help you learn what type of respite care is available. There are also caregiver groups and non-profit organizations for specific conditions that have other resources, too.

When you need a break
As a full-time caregiver, the most difficult part could be recognizing that respite care is needed and admitting that you need support. All caregivers need support and some time to themselves.

Mental, physical and emotional stress is high for caregivers and breaks are necessary. Support yourself and your needs so that you can continue to provide the support that your loved one needs – and that you want to provide. Taking a break doesn’t mean that you don’t love your family member or that “you can’t do it,” it simply means that you know that you require a recharge so that you can continue to provide the loving care that you are so proud of giving. Seeking support is never a weakness – it is always a stepping block to support you in your full-time caregiving.

Be nice to yourself and your family caregiver
After all, caring for a family member, juggling a job and keeping your own family and household running are feats that almost require superhuman strength. It’s okay, even recommended, that you put yourself first sometimes by taking a much-earned respite from the stress that only a superhuman can fathom. If you let yourself get mired in the stress of managing so many lives, it will hurt you and your loved ones. Be nice to yourself!

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A guide for seniors and their families

As we age, the fear of falling becomes top of mind. Often this fear keeps older adults from everyday activities such as visiting with friends, shopping or going for a walk. 

Fear of falling can lead to a reduction in activity that affects their health. The good news is that seniors can ease this fear and remain both physically and socially active by practicing a few fall prevention guidelines.

If you have elderly parents, chances are they have already had a fall or two, and the reality is that they will fall again. Helping them now by going over the seven ways to prevent falls can save a trip to the hospital, and maybe their life. It’s also an excellent time to talk with your parents to create a plan, should they fall. 

If you’re a senior and know exactly what we’re talking about, take comfort in these seven ways you can prevent falls. It’s also a good idea for you to discuss a plan with your family, neighbor or close friends you can contact should you ever fall and need help. 

First, understand the facts related to falls

According to the Center for Disease Control and Prevention (CDC), millions of people ages 65 and older fall each year, making falls the leading cause of injury in this age group. More than one of four older people fall each year, but less than half tell their doctor. And falling once doubles your chances of falling again. 

One of the most severe fall injuries is a broken hip. Each year over 300,000 older people—those 65 and older—are hospitalized for hip fractures. It is difficult to recover from a hip fracture and after such an injury, many people are not able to live on their own. 

Know the risk factors

Most falls are caused by a combination of risk factors, and the more risk factors a person has, the higher their chances of falling. According to the CDC, these risk factors include:

• Lower body weakness 
• Vitamin D deficiency (that is not enough vitamin D in your system) 
• Difficulties with walking and balance
• Use of medicines, such as tranquilizers, sedatives or antidepressants. Even some over-the-counter medicines can affect balance and how steady you are on your feet. 
• Vision problems 
• Foot pain or poor footwear
• Home hazards or dangers
• Not getting enough sleep 

5 age-related changes that increase senior fall risk 

• Decreased strength

Muscle loss starts very early, around age 30. In older adults, less muscle means less strength and weaker bones. 

• Weaker sense of balance

Many body systems work together to keep us standing upright. Age-related changes and medication side effects can make it more difficult for seniors to stay balanced.

• Declining eyesight

Vision helps us keep our balance and avoid obstacles. As vision worsens, so does the ability to stay upright and clearly see what’s in our path.

• Loss of flexibility

Age and health conditions make seniors less flexible, especially in hips and ankles. This stiffness increases the likelihood of falling. 

• Decreased endurance

Not being able to endure physical activity like standing or walking for a reasonable amount of time increases fall risk. 

Seven things seniors can do to prevent falls

1. Falls are not a normal part of aging. You can avoid the risk of a fall by taking steps to stay safe and independent longer. Many of the risk factors can be changed or modified to help prevent falls. Learn what you can do to reduce your chances of falling: 

• Take home safety precautions
• Remove things you can trip over that are on the floor or steps.
• Keep frequently used items in cabinets you can reach without using a step stool.
• Secure small throw rugs with double-sided non-slip backing. 
• Get a safety-grabber that helps retrieve items that are out of reach.
• Install grab bars in the bathroom, by the toilet and in the tub. 
• Place a non-slip mat or anti-slip strips on the shower floor and in the bathtub. 
• Use bright bulbs in lamps, consider curtains and drapes that reduce glare, and make sure staircases are well lit.
• Install handrails.
• Wear comfortable shoes with good support, whether you’re in your home or outside. 
• Make sure your clothing isn’t too restrictive or loose, as both can cause imbalance or a fall. 

2. Talk with your doctor 

• Ask your doctor to evaluate your risk for falling and discuss specific things you can do. 
• Ask your doctor to review your prescription and over-the-counter medicines to see if any might make you dizzy or sleepy.
• Ask your doctor whether taking vitamin D supplements would be right for you. 

3. Do strength and balance exercises
Ask your doctor to recommend helpful exercises that make your legs stronger and improve your balance.

4. Have your eyes examined
Have your eyes checked by an eye doctor at least once a year and update your eyeglasses if needed. If you have bifocal or progressive lenses, you may want to get a pair of glasses with only your distance prescription for outdoor activities, such as walking.

5. Consider assistive devices
Canes, walkers, wheelchairs and scooters can increase stability and prevent unexpected falls from occurring. 

6. Use an in-home care service
A home care agency that specializes in services for seniors can provide a professional caregiver who will come to your home and help with daily activities. Having a helping hand is sometimes all that’s needed to prevent a serious fall. 

7. Choose sensible shoes
The Mayo Clinic recommends you consider changing your footwear as part of your fall-prevention plan. High heels, floppy slippers and shoes with slick soles can make you slip, stumble and fall. So can walking in your stockings. Instead, wear properly fitting, sturdy shoes with nonskid soles. Sensible shoes may also reduce joint pain. 

Create an action plan

Whether you’re an adult child of an aging parent or a senior concerned about falling, now is an opportune time to create a fall reduction plan with your family or friends. 

Creating a plan begins with having a discussion with your parent or senior loved one. 

How to broach the subject with your aging parent(s)

If you’re an adult child, you may have some trepidation about broaching the topic with your parents. You are not alone; many do. How do you begin the conversation? 

A sensitive and meaningful way to begin the conversation is said best in the following excerpt from an article on Huffington Post by Jim T. Miller, syndicated columnist, NBC Today contributor and creator of SavvySenior.org: 

Tell your parents that even though they are okay now, you’re worried about their future safety if they were to fall and injure themselves and no one was around to help. 

And, let them know the unsettling statistic that nearly 30 percent of U.S. seniors who fall suffer moderate to severe injuries that can make it hard to get around or live independently in their own home, and can increase their risk of an early death. 

Be respectful with your comments, and try to avoid being bossy or overdramatic. And listen to your parent’s thoughts, concerns or fears that they express.

If you need some help, contact your parent’s doctor to see if they could examine your mom or dad and talk to them about falls. Many seniors will often listen to their doctor before they will listen to their own family. 

After you have your parent’s attention, review the seven ways to prevent falls described above with them to create a personal plan for their surroundings. Many states, counties and cities have fall prevention programs for seniors. You can check whether one is available for your parent. If there is, perhaps your parent would be amenable to attending the program. 

Once the discussion is finished, hopefully, your parent(s) will have peace of mind from knowing they have a plan of action that identifies falling traps, how to overcome them and what to do if they should fall. 

Let us help your senior prevent falls in their home with a free home safety assessment.

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